Last Updated: October 2, 2025

Who we are. Cozumel Excursions MX is operated by Inovex International CORP (EIN: 99-1760402) (“Cozumel Excursions MX”, “we”, “us”, “our”).
Website: https://cozumelexcursionsmx.com
Email: info@cozumelexcursionsmx.com | Phone: +52 1 998 491 7588
US Address: 4855 W HILLSBORO BLVD, B3, Coconut Creek, FL 33073, USA
MX Address: Av. Rafael E. Melgar, Cozumel, Quintana Roo, Mexico

This Policy explains how we collect, use, share, and protect personal information when you use our website and services (together, the “Services”). By using the Services, you consent to this Policy.


1) What We Collect

a) Information you provide

b) Automatically collected (cookies & similar)

c) Inferences

d) Sensitive data (limited)


2) How We Use Information

Legal bases (EU/UK): contract performance, legitimate interests (fraud prevention, analytics, basic marketing), legal obligations, and consent (for certain marketing/cookies).


3) Payments & Providers

We may change providers over time; we require contractual safeguards and confidentiality.


4) Sharing of Information

We share only what’s necessary to deliver your tour and run the business:

We do not sell personal information for money. For California, we may “share” identifiers and internet activity with advertising partners for cross-context behavioral advertising unless you opt out (see §10).


5) International Transfers

We’re US-based and facilitate services in Mexico; providers may process data in the US, Mexico, the EU, or other countries. Where required, we use mechanisms like Standard Contractual Clauses to protect data transferred internationally.


6) Data Retention

We delete or anonymize data when no longer needed.


7) Your Choices


8) Your Rights (by region)

California (CPRA)

Residents have the right to know/access, correct, delete, portability, and to opt out of sale/sharing and limit the use/disclosure of sensitive personal information. We do not use sensitive personal information for purposes requiring a “Limit Use” link.
To exercise: email info@cozumelexcursionsmx.com with “California Request,” your name, booking number (if any), and the request type. We’ll verify identity (email confirmation or reasonable match). Opt-out of sale/sharing: use the “Do Not Sell or Share My Personal Information” link in our footer or email us.

EU/UK (GDPR)

You may request access, correction, erasure, restriction, objection (including to profiling for direct marketing), and data portability, and you can withdraw consent at any time without affecting prior processing.
To exercise: email info@cozumelexcursionsmx.com with “GDPR Request.” You also have the right to lodge a complaint with your local supervisory authority.

Mexico (LFPDPPP – ARCO Rights)

You may exercise ARCO rights: Acceso, Rectificación, Cancelación y Oposición, and revoke consent where applicable.
To exercise: email info@cozumelexcursionsmx.com with subject “Solicitud ARCO”, include your full name, a copy of an ID (INE/passport; you may redact ID number), contact info, and a clear description of your request. We will respond within 20 business days and, if applicable, implement within 15 business days after our response, per applicable law.


9) Security

We use TLS/SSL encryption in transit, network segmentation, least-privilege access, MFA for admin systems, and regular monitoring. No system is perfect; in case of a data incident, we’ll notify affected users and authorities as required by law.


10) Ads, Cookies & “Do Not Sell or Share”

We use analytics and advertising cookies (e.g., GA4, Meta, Google Ads) to measure performance and show relevant offers. This may be considered “sharing” under California law.


11) Children

The Services are not directed to children under 13 (or under 16 in the EU/UK). We do not knowingly collect data from children. If you believe a child provided data, contact us to delete it.


12) Third-Party Links

Our site may link to third-party sites (e.g., operators, social networks). Their privacy practices are governed by their own policies.


13) Changes to This Policy

We may update this Policy from time to time. Changes take effect when posted with a new “Last Updated” date. Material changes will be highlighted on the site.


14) Contact Us

For privacy questions or to exercise rights:
Email: info@cozumelexcursionsmx.com
Phone/WhatsApp: +52 1 998 491 7588
Postal (US): Inovex International CORP, 4855 W HILLSBORO BLVD, B3, Coconut Creek, FL 33073, USA
Postal (MX): Av. Rafael E. Melgar, Cozumel, Quintana Roo, Mexico